Your Data & Deletion
You own your data. This page explains what we store, how to export it, and how to delete it — either selectively (disconnect one platform) or entirely (delete your account).
What we store
The following data is associated with your account:
Disconnecting a platform account
Disconnecting a platform account immediately and permanently revokes our stored OAuth access token and refresh token for that account. The connected-account record (handle, platform identity, post history associated with that account) is also deleted. We do not keep a copy of the tokens after disconnection.
To disconnect a platform account:
Open the Accounts page
Go to Dashboard → Accounts.
Click Disconnect
Find the connected account you want to remove and click the Disconnect button. The tokens are deleted immediately.
Note for Meta apps: Disconnecting removes our stored tokens, but to also revoke the app permission from the Meta side, visit your Facebook or Instagram settings and remove “Social Agents” from your connected apps.
How to export your data
We do not yet offer a one-click data export in the dashboard. To request a copy of your data in machine-readable format, email privacy@socialagents.app from the address associated with your account. We will respond within 30 days with a JSON export of your account, workspace, and content data (OAuth tokens are not included in exports as they would lose validity on deletion).
Deleting your account
Deleting your account permanently and irreversibly removes:
- Your user record (email, password hash)
- All OAuth tokens for every connected platform (Reddit, Instagram, Facebook, LinkedIn, X)
- All workspaces you own, including brand-voice settings and workspace settings
- All workspace members (other users are not deleted, only the membership links)
- All connected social-media accounts and their post records
- All approval-queue items, drafts, and published-post records
- All inbound mentions and DMs fetched for your accounts
Billing records are retained as required by law; your Stripe customer record may persist at Stripe for accounting purposes.
Deletion is immediate and cannot be undone.
Self-serve deletion in Account Settings
Open Account Settings
Log in and go to Dashboard → Settings → Account.
Scroll to the Danger Zone
Find the Delete account card at the bottom of the page.
Type to confirm
Type delete my account in the confirmation input to unlock the delete button.
Click Delete my account
Your account, all OAuth tokens, workspaces, and content data are permanently deleted. You will be signed out and redirected to the homepage.
Email fallback for deletion requests
If you cannot access your account (e.g., you have lost your password and cannot reset it), email us at privacy@socialagents.app from the email address associated with your account. Include “Account deletion request” in the subject line. We will verify your identity and complete the deletion within 30 days.
Privacy Policy: socialagents.app/privacy
Dashboard: socialagents.app/dashboard
Contact: privacy@socialagents.app